HUB Navigator Role
The HUB uses advanced navigation processes to ensure timely referrals, increase enrollment, and improve retention in evidence-based health promotion programs, making a meaningful impact on those with the greatest need.
What is a HUB Navigator?
The HUB Navigator helps individuals access evidence-based community health promotion programs (EBPs) and social care services. They provide information on available resources, offer social support, and advocate for individual and community health needs.
Essential Functions of a HUB Navigator
- Process referrals for evidence-based programs (EBPs).
- Screen for health status and social determinants of health.
- Coach individuals to engage in healthy lifestyles.
- Link individuals to EBPs and community resources.
- Assist with program registration and completing necessary forms.
- Refer to social care services to address participation barriers.
- Monitor enrollment and retention in programs and services.
- Collect data through pre- and post-surveys to assess health needs.
- Coordinate care with service providers and referral sources.
- Advocate for health equity at the individual and community levels.
Advanced Community Navigation
The HUB Navigator role is innovative because it bridges the gap between clinic and community programs, offering infrastructure and management support. By handling some of the administrative tasks, the Navigator eases the burden on partner organizations and healthcare systems.
HUB Navigation is designed to:
- Enhance identification of at-risk individuals.
- Simplify and streamline the referral process to community programs.
- Simplify and streamline the referral process to community programs.
- Improve retention by addressing participation barriers.
- Raise statewide awareness of the benefits of evidence-based programs.
- Develop strategies focused on diversity, equity, and inclusion to ensure at-risk populations are not overlooked.
Interested in Joining our Navigator Team
Our goal is to hire HUB Navigators who are reflective of the diverse communities we serve, ensuring that they understand the unique needs and challenges faced by individuals in those communities. By hiring individuals who share similar backgrounds, cultures, and experiences, we aim to foster trust and build stronger connections with at-risk populations, ultimately improving the effectiveness of our programs and support services.
Experiences that are top of our list include:
Community Health Worker training: Provides the necessary skills and knowledge to effectively assist individuals in accessing health and social services, aligning with the goal of having knowledgeable navigators.
Experience working with underserved and diverse populations: Ensures the navigators understand the unique needs of at-risk and marginalized groups, which helps build trust and improve engagement.
Experience in navigating health and social service systems: Equips navigators with the expertise to guide individuals through complex systems, which is key to the HUB’s role in bridging the gap between clinics and community programs.
Bilingual: Enhances communication with diverse populations, ensuring broader accessibility and inclusion for individuals who may face language barriers.